Do you get your medicine at the pharmacy, but from a different brand? Perhaps the pharmacy has replaced your brand of medicine with an unbranded medicine. Or you are given an unbranded medicine from a different manufacturer. This is often because:
But rest assured: another brand of medicine works just as well.
During the Christmas holidays (21 December 2024 to 5 January 2025), we will have tight staffing levels. Therefore, we ask for your understanding. Please contact us during this period with urgent or new complaints that cannot wait until after the holidays.